Frequently Asked Questions

Q: What type of Pet urn do I need?
The answer to this question depends of what you intend to do with your pets ashes. 

- Keep all of the ashes in a single pet urn.
Most of the pet urns we sell are large enough to contain all of the ashes of your beloved pet.

- Share some of the ashes with family or friends.
Many families purchase a full-size pet urn, but choose to pass along some of the ashes to family and friends in multiple smaller "pet keepsake urns" or in "pet cremation jewelry."

child embracing dog- Scatter some or all ashes in a favorite place.
Another option is scattering of of some or all of the ashes in your beloved loved pet's favorite place. We sell specialized scattering urns designed for dignified and convenient transport and scattering of pet ashes. 

- Perform a biodegradable burial on land or water.
An environmentally friendly alternative: biodegradable urns are created using natural materials including paper, natural clays, wood and water-soluble non-toxic paints. They are environmentally friendly and or decompose naturally. Some are designed to break down slowly over time when placed into the earth. Other earth urns or burial at sea urns are designed to dissolve in minutes when placed into a body of water.


Q: What size cremation urn do I need?
A: It depends upon what you intend to do with your beloved pet's ashes. The cremated remains are composed of calcium and have the consistency of coarse beach sand.  If you plan on purchasing an urn to fit all the ashes, you would need an urn that is the equivalent of your pet's healthy weight but in cubic inches. Each pound of weight will translate into approximately one cubic inch of cremated remains, so a 20-pound dog would require a 20-cubic-inch pet urn.  If you choose to scatter ashes, but keep a bit for memorialization, you might choose a keepsake urn, which can be any size you prefer.

Q: I need my pet urn in just a few days--Can you ship right away?
A: Some of the pet urns we offer are available for immediate shipping. Some pet urns, however, are not. The labor intensive process necessary to create the artist-made pet urns are not conducive to rapid production and some require one or two weeks, or more, of dedicated time to create. We can ship the in stock urns for next day delivery, 2nd day air, or 3rd day select.

Q: How do I get the pet ashes into the pet urn?

  Pet ashes come in a plastic bag, within a plastic box from the crematory and one can transfer the plastic bag from one cremains container to another fairly easily, usually without removing the ashes form the urn.

Q: Where can pet ashes be shipped? 
A: Most of our products are shipped to you where the ashes are then transferred into the pet urn or pet cremation jewelry.  We ship pet urns and pet cremation jewelry to anywhere: the United States or Internationally.  If you order an item which requires you to mail the ashes to an artists, as is the case with our memory pendants or memory glass, we ship a collection kit to you.   Our vendors reserve the right to select the shipping vendor of their choice.